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Privacy Policy

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Effective Date: 01/05/2025

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1. Introduction

Social Care Training Academy ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website www.socialcareacademy.co.uk and interact with our services.​

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2. Information We Collect

We may collect and process the following data:

  • Personal Identification Information: Name, email address, phone number, postal address.

  • Educational and Professional Information: Qualifications, employment history, and other relevant details for course enrolment.

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

  • Usage Data: Information about how you use our website, products, and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.​

 

3. How We Use Your Information

We use your information to:

  • Provide and manage our educational services.

  • Process applications and enrolments.

  • Communicate with you regarding courses and services.

  • Comply with legal and regulatory obligations.

  • Improve our website and services.

  • Send you marketing communications, where permitted.​

 

4. Legal Basis for Processing

Our processing of your personal data is based on:​

  • Contractual Necessity: Processing is necessary for the performance of a contract with you.

  • Legal Obligation: Processing is necessary for compliance with a legal obligation.

  • Legitimate Interests: Processing is necessary for our legitimate interests, provided these are not overridden by your rights and interests.

  • Consent: Where you have provided consent for specific processing activities.​

 

5. Data Sharing and Transfers

We may share your data with:​

  • Service Providers: Third parties who provide services on our behalf, such as IT support and payment processing.

  • Regulatory Bodies: Accreditation and regulatory organisations as required.

  • Legal Obligations: Where disclosure is required by law or regulation.​

 

We ensure that any third parties with whom we share your data are obligated to keep your information secure and use it only for the purposes specified.​

 

6. International Data Transfers

If we transfer your data outside the UK, we will ensure appropriate safeguards are in place to protect your personal data, in compliance with UK data protection laws.​

 

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for legal, accounting, or reporting requirements.​

 

8. Your Rights

Under data protection laws, you have rights including:

  • Access to your personal data.

  • Correction of inaccurate or incomplete data.

  • Erasure of your personal data.

  • Objection to processing of your data.

  • Restriction of processing.

  • Data portability.

  • Withdrawal of consent at any time, where processing is based on consent.​

 

To exercise any of these rights, please contact us at info@socialcareacademy.co.uk.

 

9. Cookies

Our website uses cookies to enhance user experience. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy here.​

 

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

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Social Care Training Academy
Kemp House, 128 City Road, London, EC1V 2NX
info@socialcareacademy.co.uk

0203 859 5705

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