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Terms & Conditions

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Effective Date: 01/05/2025

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1. Introduction

Welcome to the Social Care Training Academy ("we", "us", "our").
 

By enrolling in our courses or using our services, you agree to these Terms and Conditions.
Please read them carefully before enrolling.

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2. Course Enrolment

  • All enrolments are subject to availability.

  • We reserve the right to refuse enrolment if eligibility criteria are not met.

  • You are responsible for ensuring that the course you select is suitable for your needs.

 

3. Payments

  • Course fees must be paid in full or in accordance with the agreed payment plan before access to course materials is granted.

  • All prices are listed in GBP (£) and are inclusive of applicable taxes unless otherwise stated.

 

4. Cancellations and Refunds

Cooling-Off Period:

  • You have the right to cancel your course booking within 14 days of purchase for a full refund, provided that you have not accessed or downloaded any course materials.

  • If you choose to access or download course materials within the first 7 days (or at any time during the 14-day period), you expressly consent to the immediate provision of digital content and acknowledge that you waive your right to cancel and no refund will be available.

 

After the Cooling-Off Period:

  • After 14 days from the date of purchase, no refunds will be issued under any circumstances.

  • All cancellation or refund requests must be made in writing to info@socialcareacademy.co.uk.

 

Course Rescheduling:

  • We may allow you to defer or reschedule your enrolment to a later date at our discretion.

 

5. Course Access and Completion

  • Access to online materials is granted for the maximum course duration from the date of enrolment unless otherwise agreed. This may be 12, 24 or 36 months depending on the course.

  • During the access period, we reserve the right to temporarily suspend or restrict your access to course materials if there are reasonable concerns or an investigation underway regarding malpractice, plagiarism, misuse of artificial intelligence tools, or any breach of academic integrity

  • It is your responsibility to complete the course within the access period.

  • Certificates will only be issued upon full course completion and meeting all assessment requirements.

 

6. Intellectual Property

  • All course materials, website content, and resources are the intellectual property of Social Care Training Academy.

  • You may not copy, share, reproduce, or distribute any content without our written permission.

 

7. Liability

  • We are not liable for any loss, damage, or inconvenience arising from your use of our services, except where required by law.

  • Our liability for any claim is limited to the amount you paid for the course.

 

8. Changes to Courses

  • We reserve the right to update or modify course content to reflect changes in regulations, qualifications, or best practice standards.

 

9. Privacy

  • Your personal data will be handled in accordance with our Privacy Policy, available here.

 

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising will be subject to the exclusive jurisdiction of the courts of England and Wales.

 

11. Contact Us

For any questions about these Terms and Conditions, please contact:

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Social Care Training Academy
Kemp House, 128 City Road, London, EC1V 2NX
info@socialcareacademy.co.uk

0203 859 5705

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